Q
What makes Carma’s automated coffee machines different from all the other self-serve coffee brands?
A
No more temperamental machines and soulless, tasteless coffees. We’re redefining the automated coffee experience. Less boring, more barista!
An exceptional experience comes down to three things:
- Quality: Our coffee range is specialist, organic certified, and delicious.
- Convenience & consistency: Our machines are simple, sophisticated, and second-to-none.
- Community: Everything about Carma is kind. We use the best quality coffee beans, pay fair prices to coffee farmers, maintain a sustainable supply chain, and give back to communities with every cup.
Q
Who does Carma partner with?
A
Our partners vary. Typically, their sites are high-footfall areas, both internal and external, where having freshly ground coffee available on the go would enhance their customers’ experience.
Examples include 24-hour gyms, vehicle charging points, hotels, convenience stores, tourist attractions, healthcare waiting rooms, education providers, and business sites, autonomous forecourts and multiple high street facing spaces like ex ATM hatches.
Our minimum requirement is that partners need to sell a minimum of 25-30 cups per machine per day.
For more information, head to Partnerships.
Q
Can I buy a Carma Coffee machine?
A
Yes. Our automated coffee machines are available through our leased partnership agreements.
Q
How much does it cost to get a Carma automated coffee machine?
A
You’ll pay:
- The cost of connecting water, electricity, and waste.
- Your lease payment.
You won’t have to pay for freshly ground coffee or your machine’s consumables – they’re provided free of charge.
Q
How long is a Carma Coffee contract?
A
Partnership agreements are 5 years long, however, shorter terms can be negotiated.
Q
What responsibilities will I have?
A
We like to keep things as simple as possible. Here’s a helpful breakdown of our responsibilities to each other:
CARMA
- We’ll supply your automated coffee machine, cups, lids, and all your Carma consumables (coffee beans, Craft Hot Chocolate, dairy and oat milk and sugar).
- We train you on how to operate and maintain your coffee machine.
- We service your machine and provide maintenance when required.
- We collect real-time sales data directly from your machine. You see what’s selling and when. We know what stock needs replenishing and send it to you.
- Our friendly customer service team are on hand for real-time, ongoing support.
YOU
- You supply and maintain your machine’s power, water, and waste connection.
- Along with our weekly visit, you help replenish ingredients and consumables when they’re running low.
- Along with our weekly visit, you help clean and maintain the machine daily as instructed by us in your training.
- Our coffee is our reputation, so all brand partners must commit to comply with Carma’s coffee brand standards.